Better Marketing

What is Account-based Go-to-Market (GTM)?

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Inbound isn’t dead, but it’s just not enough anymore. Yet, most companies still rely on it as their core GTM motion, hoping the right accounts eventually show up.

Account-based GTM breaks this traditional mold. With this new approach, your team maps out your total addressable market, builds priority tiers, and creates custom campaigns for each account group.

Marketing, sales, and customer success work as one unit to personalize every interaction based on actual account data and intent signals.

Below, we’ll explain what account-based GTM means, why it’s different from traditional ABM and ABX, and how to put it to work in your company.

Why Your GTM Strategy Needs to Shift?

Let’s take a closer look at what’s changed and why it might be time to rethink how you approach go-to-market:

  • It’s easier than ever to map your TAM: Modern tools make it possible to research your entire addressable target audience and add them to your CRM. You can now do this at a level of detail previously reserved only for top-tier accounts.
  • You have access to richer, more actionable data: From firmographic and demographic details to content engagement and third-party buying signals, you can automatically enrich your database and see which accounts are warming up (and which ones need more nurturing).
  • Cross-functional GTM team alignment is no longer optional: Marketing, sales, customer success, and rev ops are working more closely than ever. The lines between functions are blurring and that brings a more unified customer experience.

What is Account-based GTM?

Account-based GTM is a unified, cross-functional approach to growing revenue by synchronizing your entire go-to-market strategy around high-value accounts.

While traditional marketing and sales models cast a wide net, account-based GTM focuses on finding the right accounts, deeply understanding their needs, and engaging them with personalized, coordinated efforts across every stage of the customer journey.

It’s much more comprehensive than a traditional ABM approach because it works as a company-wide transformation that changes how marketing, sales, customer success, and revenue operations collaborate. Everyone knows which accounts matter most, what initiatives to take, and how to measure success.

Here's a breakdown of its key components: 

  • Breaks down the walls between teams: Account-based GTM breaks down silos between marketing, sales, customer success, and operations. All teams share the same account data, priorities, and success metrics and KPIs to create a seamless experience for target accounts.
  • Redefines the role of ABM: It builds on the ABM strategy but expands it into a full-funnel, full-lifecycle strategy. It’s not just about generating pipeline anymore, but about winning, expanding, and retaining key accounts.
  • Operational framework with clear processes: It provides structured playbooks and workflows that specify how teams collaborate on account strategies from first touch to renewal and expansion.
  • Upfront clarity on goals and success metrics: Before anything is launched, leadership defines the ICP, TAM, success criteria, and engagement strategies, which creates a roadmap everyone can follow.
  • Unified data and analytics: All teams access the same account intelligence and performance metrics, so decisions are based on complete information rather than bits and pieces from different departments.
  • Cultural transformation: Apart from new tools or tactics, Account-based GTM needs a shift in mindset where the account—not individual leads—becomes the main focus of your business strategy.
  • Full-lifecycle support: Covers the entire customer journey with specific strategies for bringing accounts on board, helping them succeed, and growing their business with you.
  • You’re better prepared for complex sales cycles. When deals involve multiple stakeholders and longer timelines, this approach helps your team stay organized and coordinated.

How is Account-based GTM Different from ABM or ABX?

The marketing world loves acronyms - ABM, ABX, ABM 2.0, and now Account-based GTM. And it’s fair to ask – aren’t these all just different names for the same thing?

Well, not quite.

The traditional GTM approach needs rebuilding from the ground up, and the term "account-based GTM" captures what's truly happening – a change where accounts become the foundation of everything you do, not just a special program off to the side.

The phrase doesn’t carry the same assumptions as “ABM,” and it shows how B2B companies are building their entire go-to-market strategy—from content and campaigns to sales motions and customer expansion—around a shared list of accounts.

Not every single activity will look account-based on the surface, but the foundation is always account-driven behind the scenes.

Here’s how this approach compares to the more familiar concepts you might be using today:

Account-Based Marketing (ABM)

ABM is a more focused marketing approach that targets a small group of high-value accounts with highly personalized campaigns. It’s often resource-intensive and mainly used at the top of the sales funnel to get a foot in the door.

How it fits into account-based GTM → ABM campaigns still play a role, but it’s no longer the centerpiece. It’s one tool in a much larger strategy that spans the full customer journey and involves more than just marketing efforts.

Account-Based Experience (ABX)

Account-based experience builds on ABM by including sales and customer success. It focuses on delivering coordinated, personalized experiences based on real-time intent signals and engagement data—across multiple channels and stages.

How it fits into account-based GTM → ABX is a step in the right direction, but it can lead to tunnel vision—too much focus on target accounts, not enough room for brand awareness, and no clear path for handling high-fit inbound leads that weren’t on your radar. Not every buyer needs the “white-glove” treatment, but you still need to know which account they belong to and act accordingly.

Inbound

Inbound comes down to publishing helpful content (such as blog posts, podcasts, webinars, original research, etc), attracting leads, and nurturing them into becoming customers.

How it fits into account-based GTM → In an account-based GTM model, inbound doesn’t disappear, but it does get smarter. You still attract buyers, but now you prioritize by account fit, intent, and revenue potential. Inbound isn’t your starting point, but it’s one of many signals in a multi-channel strategy.

Intent Signals

Intent signals are behaviors or data points that show when someone—or an entire account—is actively researching or getting ready to buy.

How it fits into account-based GTM → You can now capture far more of these signals than before and apply them across accounts, not just individual leads. Intent helps you know when to act, what to say, and who to focus on—especially when combined with firmographic data and ICP criteria.

Lead Stages vs. Account Stages

Traditional lead stages helped marketers track where a person was in the funnel. That still matters—but in an account-based model, you need more.

How it fits into account-based GTM → You need to track account stages too—because one lead might be ready to buy while others at the same company are just getting started. Having both helps teams stay coordinated and have better decision-making.

Recommended reading: Account Prioritization for Modern ABM: A Strategic Guide 

Who Benefits Most from Account-Based GTM?

Now, let’s take a look at who actually has the most to gain from adopting account-based GTM: 

Startups Targeting Enterprise Clients

Startups going after large enterprise accounts often face an uphill battle. They don’t have the brand recognition or resources to run broad campaigns, so every touchpoint has to count.

Now, with account-based GTM, they can:

  • Turn pilot programs into long-term contracts
  • Sync their limited sales and success teams on the same accounts from day one
  • Customize their pitch to tackle specific enterprise pain points
  • Build deeper relationships with key decision-makers
  • Make every customer interaction count toward closing the deal

For example, a security software startup might focus all its resources on just five enterprise prospects instead of running generic campaigns, so they can bring in fewer but much larger deals.

SMBs in Niche B2B Markets

For small and mid-sized businesses in highly specialized markets, broad messaging usually falls flat. Their buyers often have very specific requirements that generic marketing can’t address.

Account-based GTM helps these companies:

  • Cut their sales cycles dramatically by targeting only the most relevant prospects
  • Show deep understanding of industry-specific challenges
  • Avoid wasting resources on prospects that aren't a good fit
  • Develop a reputation as true specialists rather than generalists

A manufacturing software provider serving only the aerospace industry, for instance, can use account-based GTM to speak directly to the specific compliance and quality control concerns that matter in that sector.

Companies Selling to Complex Buying Committees

When deals involve multiple stakeholders—procurement, IT, finance, and others—a generic pitch just won’t cut it. These complicated buying journeys need careful coordination.

Account-based GTM helps these companies:

  • Map out all decision-makers and influencers within each account
  • Create targeted content that covers each stakeholder's specific concerns
  • Coordinate outreach across different roles and departments
  • Track engagement across the entire account, not just individual leads
  • Provide consistent messaging to all parties involved in the decision

For healthcare technology vendors that face buying committees that include IT directors, clinical staff, financial officers, and compliance teams, account-based GTM ensures each stakeholder gets relevant information for their specific concerns.

How to Implement an Account-based GTM Strategy

To make account-based GTM work, you’ll need a clear foundation, the right campaign structure, and a process for ongoing optimization. 

Here’s how to break it down step by step:

Align RevOps Around the Right Accounts

Start by clearly defining your ideal customer and TAM. This gives everyone a shared understanding of which types of companies you’re trying to reach and how big the opportunity really is. 

Next, break your TAM into 3–4 tiers based on how well each account matches your ICP, the potential deal size, and any intent signals you’ve picked up.

Here’s one way you can do it:

  • Tier 1: High-fit, high-intent accounts—personalized, 1:1 plays
  • Tier 2: Good-fit accounts showing early signals—1:few campaigns
  • Tier 3/4: Lower-intent or long-term fits—nurture at scale

Once your tiers are set, go deeper into account and contact research. Use enrichment tools to pull in firmographic data, find key decision-makers, and fill in gaps in your CRM. 

The next step is where intent data comes in. Outline the signals that matter most to your business—whether that’s first-party data like email opens and site visits, or third-party data like content consumption. 

Finally, set up clearly defined account stages in your CRM. Just like lead stages track an individual’s journey, account stages help you understand where the full buying team is in their decision process. These stages should be consistent across marketing and sales, with agreed-upon criteria for moving accounts forward.

PRO TIP 💡HockeyStack's account scoring automatically calculates fit and intent scores for every account in your database, combining firmographic matching with engagement signals. 

Structure Campaigns Around Account Tiers and Buyer Signals

Focus your first campaigns on Tier 1 accounts and those already showing strong buying signals. These are the companies most likely to convert, so they should get your best content, most thoughtful outreach, and highest attention.

Once you see what works, you can scale down to Tier 2 and 3 with more automated, efficient plays.

For the campaigns, create high-value content that speaks directly to the needs and context of each account, including email sequences, one-pagers, customer stories, competitor comparisons, and even personalized videos. Every piece should help move stakeholders through the buying journey.

Test your approach with a small group first to make sure it works. The right message at the wrong time fails, so plan how your touchpoints work together, not as separate efforts.

You can even create playbooks for each account tier to keep your team coordinated. A good playbook outlines:

  • What triggers the campaign (intent signals, stage changes)
  • Which message to use
  • What content to send
  • Which channels to activate

Then, watch how campaigns drive pipeline growth, speed up deals, and improve win rates across account groups. Use these results to fix what's not working in your content, channels, and account tiers.

Remember These Best Practices for Implementation

When rolling out an account-based GTM strategy, keep these best practices in mind to stay focused and avoid common missteps:

  • Centralize your data and campaigns. Don’t let marketing, sales, and success teams run separate plays. Sync all your target account data across tools and channels so everyone works from the same source of truth.
  • Be proactive, not reactive: Use intent signals and account insights to reach out first, especially to accounts that match your ICP but haven’t raised their hand yet.
  • Use tools that help you go faster: Lean on GTM platforms, data enrichment tools, and AI marketing analytics to cut down manual work and act faster. The right tech stack helps you scale personalization and stay ahead of your competitors.
  • Don’t treat every account like an ABM play: Use successful ABM tactics where they make sense, usually for Tier 1 or high-intent accounts. For others, adapt your approach. 
  • Outline your ICP and map your TAM early: This keeps your retention strategy focused and helps teams avoid chasing the wrong leads. Also, plan for inbound leads that fall outside your ICP—they still matter, and you need a smart way to handle them.
  • Connect account and lead insights: Don't throw away your existing lead processes. Instead, add account-level data to give them more meaning. When a new lead comes in, immediately connect them to their account, see who else you're talking to there, and understand where the account stands in your pipeline.

How to Streamline Your Account-Based GTM Strategies with HockeyStack

HockeyStack is a unified revenue analytics and attribution platform that brings together all your GTM data to power effective account-based strategies across marketing, sales, and customer success.

Here’s what it brings to the table:

Unified Data and Attribution

HockeyStack serves as the central hub for all your GTM data and pulls together information from your CRM, marketing automation tools, ad platforms, website analytics, and more into a single view.

With multi-touch attribution, you can also connect these interactions to actual revenue outcomes. You’ll finally see which campaigns, content, and channels actually drive pipeline and closed deals for specific account segments.

Organizations can eliminate the data silos that typically plague B2B marketing teams. No more jumping between different tools to piece together the customer journey or guessing which activities truly influence buying decisions.

Account Intelligence and Prioritization

With account intelligence features, HockeyStack provides real-time insight into account engagement and buying signals, so you can see which target accounts are actively in-market.

The platform tracks engagement across your website, content, email campaigns, and other channels to create comprehensive account activity profiles. Its AI-powered scoring outlines which accounts show genuine buying intent versus casual browsing.

For sales teams, HockeyStack's intelligence features help SDRs discover which accounts to contact next and recommend optimal timing and approach. 

Your team can focus on the right opportunities at the right moment, rather than working through arbitrary lists or responding only to the loudest signals.

AI Modeling for Predictive Account Selection

HockeyStack's AI modeling suite takes the guesswork out of account selection and prioritization. 

The platform analyzes patterns across your historical data to find which accounts are most likely to convert based on firmographic data, engagement patterns, and other signals.

Lift Analysis for True Campaign Impact

With HockeyStack's Lift Analysis, you can measure the incremental value of specific marketing tactics without complex experimental setups.

By comparing exposed and control groups using historical data, you can see exactly which tactics drive meaningful engagement with your target accounts versus what would have happened anyway. 

The platform automatically segments your accounts into statistically valid test and control groups, so your lift measurements are reliable.

AI Assistant for Instant Account Insights

HockeyStack's Odin, the AI Assistant, completely transforms how your team accesses and applies account intelligence.

Ask questions in plain English – like "Which accounts increased their engagement last month?" or "What content are financial services accounts most interested in?" - and get immediate answers.

Sales reps can quickly get insights before important calls, marketers can test campaign ideas against historical data, and executives can check progress without waiting for custom reports.

Track Anonymous Account Engagement

With cookieless tracking, HockeyStack helps you identify anonymous visitors and see which companies are exploring your products before they ever fill out a form or contact sales.

The platform analyzes visitor data and matches IP addresses to company domains, so you’ll see which target accounts are showing early interest.

The platform also sends real-time alerts when target accounts visit your website, notifying your team via Slack or other channels when priority accounts are active. This helps your sales team reach out at the perfect moment—when the account is actively researching solutions.

Complete Buying Committee Visibility

HockeyStack's Deal Insights feature gives you in-depth insight into stakeholder engagement within target accounts. The platform tracks which buying committee members interact with your content and how deeply they engage. 

You can find champions, detractors, and undecided stakeholders. Sales teams can then personalize their approach to each decision-maker's specific concerns and interest level.

Take Your Account-based GTM Strategy to the Next Level with HockeyStack

HockeyStack helps B2B teams connect the dots between campaigns, accounts, and revenue. It pulls all your GTM data into one place, where you get a full view of how your marketing, sales, and success efforts impact the bottom line.

Use HockeyStack to:

  • See exactly which marketing and sales activities drive revenue across the entire account journey
  • Unify data from CRM, ad platforms, and marketing tools for one clear view of performance
  • Get predictive insights so you can act before your competitors do 
  • Identify high-intent accounts so your team knows exactly who to prioritize
  • Measure the true lift of your campaigns without complex experiments
  • See exactly how buying committees engage across channels and content

Your competitors are already targeting your dream accounts with Account-based GTM - but you can do it better. Book a demo today and start using HockeyStack to win the accounts that matter.

Odin automatically answers mission critical questions for marketing teams, builds reports from text, and sends weekly emails with insights.

You can ask Odin to find out the top performing campaigns for enterprise pipeline, which content type you should create more next quarter, or to prepare your doc for your next board meeting.

Nova does account scoring using buyer journeys, helps automate account research, and builds workflows to automate tasks.

For example, you can ask Nova to find high intent website visitors that recently hired a new CMO, do research to find if they have a specific technology on their website, and add them to the right sequence. 

Our customers are already managing over $20B in campaign spend through the HockeyStack platform. This funding will allow us to expand our product offerings, and continue to help B2B companies scale revenue with AI-based insight products that make revenue optimization even easier.

We are super excited to bring more products to market this year, while helping B2B marketing and sales teams continue driving efficient growth. 

A big thank you to all of our team, investors, customers, and friends. Without your support, we couldn’t have grown this fast. 

Reach out if you want to learn more about our new products and check out HockeyStack!

About HockeyStack

HockeyStack is the Revenue Acceleration Platform for B2B. HockeyStack integrates with a company’s CRM, marketing automation tools, ad platforms and data warehouse to reveal the ideal customer journey and provide actionable next steps for marketing and sales teams. HockeyStack customers use this data to measure channel performance, launch cost-efficient campaigns, and prioritize the right accounts.

About Bessemer Venture Partners

Bessemer Venture Partners helps entrepreneurs lay strong foundations to build and forge long-standing companies. With more than 145 IPOs and 300 portfolio companies in the enterprise, consumer and healthcare spaces, Bessemer supports founders and CEOs from their early days through every stage of growth. Bessemer’s global portfolio has included Pinterest, Shopify, Twilio, Yelp, LinkedIn, PagerDuty, DocuSign, Wix, Fiverr, and Toast and has more than $18 billion of assets under management. Bessemer has teams of investors and partners located in Tel Aviv, Silicon Valley, San Francisco, New York, London, Hong Kong, Boston, and Bangalore. Born from innovations in steel more than a century ago, Bessemer’s storied history has afforded its partners the opportunity to celebrate and scrutinize its best investment decisions (see Memos) and also learn from its mistakes (see Anti-Portfolio).

Written by
Emir Atlı
CRO at HockeyStack